{"id":17,"date":"2022-04-26T19:21:56","date_gmt":"2022-04-26T19:21:56","guid":{"rendered":"https:\/\/sharp-panini.52-56-66-126.plesk.page\/?page_id=17"},"modified":"2022-04-26T19:21:56","modified_gmt":"2022-04-26T19:21:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/diydogsplay.four90.co.uk\/?page_id=17","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Before You Book<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"DIY Dogs Play Booking confirmation Tutorial\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/pb0lzpkHIgY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\" style=\"color: #000000; \">How do I become a member?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\">\n\n<p>Please click the &#8216;Register&#8217; link, after you have booked your timeslot. This\u00a0will create an account on our system and allow you to book much quicker the\u00a0next time you visit us!<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\" style=\"color: #000000; \">What&#8217;s your privacy policy?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-1-b7cb850b-fcdd-4bc7-aa9b-1d1bab6f2efe\">\n\n<p>Please see our privacy policy for further information.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Create a Booking<\/h2>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-342e10ae-b275-4c1f-b6be-151c30f40377\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-342e10ae-b275-4c1f-b6be-151c30f40377\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-342e10ae-b275-4c1f-b6be-151c30f40377\" style=\"color: #000000; \">How do you book a session at DIY Dogs Play?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-342e10ae-b275-4c1f-b6be-151c30f40377\">\n\n<p>You can click the Book Now button at the top of each page. After completing\u00a0your first booking, you will then have the option to register with us and\u00a0become a member. We offer the flexibility of 30min or full 60min slots, in each\u00a0of the two secure runs we have available. After selecting your desired time\u00a0slot, confirm the time and choose to pay individually for that session or buy a\u00a0package of sessions, it\u2019s a bit cheaper this way! Pay for your time slot and\u00a0you\u2019re all booked &#8211; it really is that easy! If you do have a problem when\u00a0making the booking, please give us a shout, we\u2019re here to help.<\/p>\n\n\n\n<p>You will receive an email confirming your Date and Time. Importantly which of\u00a0the two runs you have been allocated. Both runs are the same size &#8220;Orange&#8221; run\u00a0is the first run and the parking bay is to the right of the Green barn and\u00a0&#8220;Yellow&#8221; run\u2019s parking bay is to the left of the barn.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-342e10ae-b275-4c1f-b6be-151c30f40377\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-342e10ae-b275-4c1f-b6be-151c30f40377\" style=\"color: #000000; \">Something has come up. Can I change my booking?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-1-342e10ae-b275-4c1f-b6be-151c30f40377\">\n\n<p>Book with confidence: Real time live booking means if something comes up you\u00a0can edit your booking for free up to 2hours before or if you find you have some\u00a0last minute free time you can book, just make sure you have enough time to get\u00a0here.<\/p>\n\n\n\n<p>Please note: You will be unable to change your booking if it is within 2h or if\u00a0you book a slot within 2h of your booking, in either of these circumstances we\u00a0will not be able to offer a refund.<\/p>\n\n\n\n<p>If you have changed your booking you will receive an email confirming your new\u00a0Date and Time. Importantly, please take note of this as the run you have been\u00a0allocated may have changed.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-342e10ae-b275-4c1f-b6be-151c30f40377\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-342e10ae-b275-4c1f-b6be-151c30f40377\" style=\"color: #000000; \">How do I change my booking?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-2-342e10ae-b275-4c1f-b6be-151c30f40377\">\n\n<p>Head over to our booking page and log into your account (click the &#8216;Log In&#8217;\u00a0link in the top right). You can reschedule your own appointments up to 2 hours\u00a0before your sessions via the CHANGE button at the bottom of your confirmation\u00a0email.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Before you arrive<\/h2>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-40e0f77a-1248-49fb-90d0-6a534f21fe76\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">How do I find you?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Search for Dogs Play On Google Maps or Waze.<\/p>\n\n\n\n<p>Dogs Play, Grasmere, Sandy Lane, Caldwell South, Derbyshire, DE12 6RL<\/p>\n\n\n\n<p>Use your favourite QR app and scan our QR code to find us<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/diydogsplay.four90.co.uk\/wp-content\/uploads\/2022\/05\/qrCode.png\" alt=\"\" class=\"wp-image-65\" width=\"153\" height=\"153\"><\/figure>\n\n\n\n<p>Three Little Words: Woof.Parts.Tracks<\/p>\n\n\n\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.what3words.android&amp;hl=en_GB\">Download Three Little Words App on Play Store<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/apps.apple.com\/gb\/app\/what3words\/id657878530\">Download Three Little Words App on App Store<\/a><\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">Where do I park when I get there?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-1-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Each run has its own individual block-paved parking space which is 4.5m wide by\u00a08m long. The gates to the run will be open when you arrive. If they are closed\u00a0or somebody is still in there at your allotted time, please call 07976724501 or\u00a0email us. Park up ensuring you don&#8217;t drive onto the grass. Before letting your\u00a0dog out, close the gates to the run. Only then are you secure to let your dog\u00a0out.<\/p>\n\n\n\n<p>Please check your confirmation email as this will advise you which of the two\u00a0runs you have been allocated. Both runs are the same size &#8220;Orange&#8221; run is the\u00a0first run and the parking bay is to the right of the Green barn and &#8220;Yellow&#8221;\u00a0run\u2019s parking bay is to the left of the barn.<\/p>\n\n\n\n<p>Please note each booking comes with secure parking for one car only within the secure run allocated no additional parking is available on site or off-site additional cars people or dogs will be asked to leave immediately.<\/p>\n\n\n\n<p>No refunds will be given in these circumstance.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">How secure is the field?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-2-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Each run is constructed using 6ft fencing around the edges and a solid fence\u00a0down the middle, the perimeter fencing is \u201cdeer\u201d type and is specifically\u00a0designed for animal safety.<\/p>\n\n\n\n<p>Deer fencing is designed to bounce if animals run into it; which is why we use\u00a0it for our runs. However, very small dogs &#8211; especially if they are still\u00a0puppies &#8211; may be able to wriggle through the 10cm x 15cm square gaps.<\/p>\n\n\n\n<p>Perimeter fencing is just under 2m high. We think this is enough to secure most\u00a0dogs, but if yours likes to climb (believe us, you\u2019ll know if you they do!) be\u00a0aware that a 2m high fence may not be enough to keep them in the run.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-3-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">How many dogs can I bring?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-3-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>To keep the grass green and clean we have had to set the limit to a maximum of three\u00a0dogs per booking (if COVID restrictions are implemented this will be restricted to 3 dogs from the same family \/ bubble), If you have more than three dogs, we are really sorry but we are not flexible on this rule.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-4-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">Are all dogs welcome?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-4-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>All dog breeds are welcome as long as they are from the same human family \/\u00a0bubble. They must be micro-chipped, have vaccinations (kennel cough is\u00a0optional), and on a regular flea and worming program. If they are in season\u00a0or not castrated, that&#8217;s not a problem. We have a 3-dog maximum per booking\u00a0rule. If you have more than 3 dogs, please contact us.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-5-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">Can I hire the field for large groups\/clubs\/for my dog trainer to use?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-5-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Sorry we can\u2019t accommodate large groups, you can bring a dog trainer just as long as you come in one car and have no more than three dogs and four people in total.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-6-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">Can I come with a friend?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-6-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Yes you can bring up to three other people, however if COVID guidelines are in play at the time you must follow those guidelines. For example, our pathways are only 1.2m wide, so some distancing may not be possible. Please note this will be your responsibility to follow the\u00a0specific National or Local Rules \/ Laws at the time of booking.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-7-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">Can I bring another family&#8217;s dog?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-7-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Yes, each booking is for up to three dogs. If COVID guidelines are in play, all dogs must be registered and live at the member\u2019s house or be within their\u202fbubble.\u00a0<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-8-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">Are children allowed?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-8-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>Yes they are, however we do have some rules: They must be under supervision at\u00a0all times. They are only allowed in the area you have booked and for the time\u00a0you have booked, They must not climb on any of the fencing. The Runs are set up\u00a0so your dogs can run and play as the first priority.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-9-40e0f77a-1248-49fb-90d0-6a534f21fe76\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-40e0f77a-1248-49fb-90d0-6a534f21fe76\" style=\"color: #000000; \">How many people can I bring?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-9-40e0f77a-1248-49fb-90d0-6a534f21fe76\">\n\n<p>You can bring up to three other people, however if COVID guidelines are in play at the time you must follow those guidelines. For example, our pathways are only 1.2m wide, so some distancing may not be possible. Please note this will be your responsibility to follow the\u00a0specific National or Local Rules \/ Laws at the time of booking.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">When you get here<\/h2>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" style=\"color: #000000; \">What do I do if somebody is in the run I have booked?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-d18e05b3-e401-464f-a9c4-c87630b1e3d4\">\n\n<p>The gates to the run will be open when you arrive. If they are closed or\u00a0somebody is still in there, please check your confirmation email as this will\u00a0advise you which of the two runs you have been allocated. Both runs are the\u00a0same size, &#8220;Orange&#8221; run is the first run and the parking bay is to the right of\u00a0the Green barn and &#8220;Yellow&#8221; run\u2019s parking bay is to the left of the barn.<\/p>\n\n\n\n<p>If you&#8217;re at the correct run and it&#8217;s your allotted time please call 07976 724\u00a0501 or email us.<\/p>\n\n\n\n<p>Using the run lights if it&#8217;s dark &#8211; How to turn them on &amp; please remember to\u00a0turn them off<\/p>\n\n\n\n<p>If your booking is during the hours of darkness please turn on the lights for\u00a0your run when you arrive. The switch for the run lights is on the &#8220;Field Rules&#8221;\u00a0board by where you park your car. When you depart, all we ask is that you turn\u00a0the lights for the run off before you leave.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" style=\"color: #000000; \">What do I do with poo?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-1-d18e05b3-e401-464f-a9c4-c87630b1e3d4\">\n\n<p>Dog mess&#8230; if it&#8217;s your dog&#8217;s, please pick it up. We provide the bin which is\u00a0emptied daily. Don&#8217;t worry if you forget your poo bags, there will be spares\u00a0within each parking area. If it&#8217;s a messy one (as a dog owner, you know\u00a0what we mean!) please pick up what you can and then use the watering cans\u00a0provided to do the rest.<\/p>\n\n\n\n<p>If you find any mess or digging that isn&#8217;t from your dog, please <strong>\u2013 \u201cFlag and Call or Text\u201d<\/strong> There are flags along every fence within each run for you to place next to\u00a0the offending area; and please text us on 07976724501. Thank you!<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" style=\"color: #000000; \">What can I do when I am at DIY Dogs Play?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-2-d18e05b3-e401-464f-a9c4-c87630b1e3d4\">\n\n<p>Simple! It&#8217;s all about exercise and play for your dog and you! Feel free to\u00a0bring balls, frisbees, training aids and even basic agility equipment. While\u00a0the dogs play on the grass, we ask the humans to stay on the pathways &#8211;\u00a0especially when it&#8217;s wet or frosty. This helps the grass remain in perfect\u00a0condition, which in turn means the dogs get to run and play on clean, green\u00a0grass &#8211; so no muddy feet all round!<\/p>\n\n\n\n<p>Drinking Water: In the interest of hygiene can we encourage you to bring your\u00a0own water bowl if you think your dog will need a drink during your booking,\u00a0fresh water is available in each run (in a watering can) and should these be\u00a0empty there is a tap at the front of the barn.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-3-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-d18e05b3-e401-464f-a9c4-c87630b1e3d4\" style=\"color: #000000; \">I have spotted something I think isn\u2019t quite right, what do I do?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-3-d18e05b3-e401-464f-a9c4-c87630b1e3d4\">\n\n<p>Firstly, thanks for being so vigilant! Report it straight away. Fences, gates,\u00a0entrances, pathways, parking&#8230; whatever you feel might not be quite right, let\u00a0us know and we will fix it. Please call 07976724501 or email us.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Contact Us <\/h2>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-f59fcd25-8481-45b6-b838-8e36a3a738e3\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-f59fcd25-8481-45b6-b838-8e36a3a738e3\" tabindex=\"0\">\n\t\t\t<h4 class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-f59fcd25-8481-45b6-b838-8e36a3a738e3\" style=\"color: #000000; \">How do I contact you?<\/h4>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-f59fcd25-8481-45b6-b838-8e36a3a738e3\">\n\n<p>Please call 07976 724 501 or <a href=\"\/info@diydogsplay.co.uk\" data-type=\"URL\" data-id=\"info@diydogsplay.co.uk\">email us<\/a><\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Before You Book Create a Booking Before you arrive When you get here Contact Us<\/p>\n","protected":false},"author":1,"featured_media":136,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","has-post-thumbnail","hentry"],"featured_image_src":"https:\/\/diydogsplay.four90.co.uk\/wp-content\/uploads\/2022\/05\/faqsHeroImage.jpeg","_links":{"self":[{"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17"}],"version-history":[{"count":0,"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/17\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=\/wp\/v2\/media\/136"}],"wp:attachment":[{"href":"https:\/\/diydogsplay.four90.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}